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FAQ

Recently Asked Questions Any Questions?

  • What about warranty? 

    12 months.

  • Are you a direct manufacturer or trading company?

    We are a factory, we also have our own international sales department. We produce and sell all by ourselves.

  • What products can you offer?

    We focus on digital kitchen scale, digital bathroom scale, health scale, bluetooth body fat scale.

  • Could I put my logo on the scale,is it need extra fee?

    Of course, the extra cost need according the actual situation.

  • Can you do customized products?

    Yes, we are mainly doing customized products according to the customers’ drawings or samples.

  • Can I get a sample?

    Yes, we can provide one free sample to you.

  • What certifications you have?

    We have CE, ROHS, LFGB, ISO9001.

  • When you ship my order?

    Normally 35 days after receiving your deposit for a 20’GP, but it can be negotiated based on order qty and production schedule.

  • What’s the payment term?

    When we quote for you,we will confirm with you the way of transaction, FOB, CIF, CNF, etc. For mass production goods, you need to pay 30% deposit before producing and70% balance against copy of BL or before shipment.The common way is by T/T. L/C is also acceptable.